SHIPPING AND DELIVERY
FREE CBE SHIPPING – SHIPPING WORLDWIDE
At Ik – Invisible kaleidoscope , you can shop as you wish. No matter where in the world you are, we’ll ship your order.
India SHIPPING & WORLDWIDE SHIPPING
Shipping within the CBE
We offer Indian Standard Delivery (5 -7 Days): FREE
EXPRESS delivery is a flat fee of 500
Indian Standard delivery will be sent using Local delivery, Special Delivery unless stated otherwise.
EXPRESS delivery will be sent using DHL.
If you select EXPRESS delivery your shipment is guaranteed to arrive within 2 days. Express orders must be placed before 12pm.
You will be sent a tracking number once the goods have been dispatched.
Shipping outside the TamilNadu
We regret that currently we are unable to cover the cost of Shipping outside the TN.
International shipping is a flat fee of ₹1200 to all countries outside of the india
**Please note that all import customs duties for indian and international shipping are the responsibility of the customer.
Indian and international orders will be sent using DHL. Orders usually take around 5-7 working days to arrive. DHL will contact you directly with tracking details at the time of dispatch.
We aim to deliver to as many countries as possible worldwide, but there are a few exceptions. If you have a specific country enquiry, please email us for more information.
All orders placed from the collection are usually dispatched to all customers within 5 working days, stock permitting.
Due to shipping restrictions, we are not able to ship to Post Office boxes. When placing your order, we suggest customers provide us with an address where our delivery service can obtain a signature upon delivery of your shipment.
We are only able to ship your order to one location. During the checkout process, you will be asked to select the shipping address for your order.
We realise that your order may include gifts that require shipping to several different locations. To do this you will be required to place separate orders for each address you wish to ship to.
CANCELLATION OF THE ORDER
If you changed your mind about your order you have up until 24 hours after the order confirmation to cancel it writing to our email@example.com – we will confirm receipt of this email so you know your order has been cancelled.
If at any time you are concerned about the whereabouts of your order please contact our Customer Care team on +919442624016 or email us at firstname.lastname@example.org
MADE TO ORDER SHIPPING TIMELINES:
All bespoke made to order pieces are dispatched within 5– 7 weeks. Below is the standard timeline and steps we take when creating your made to order pieces.
- Order your preferred fabrics
- Send your order’s samples, specific measurements and fabrics selected
- Our artisans expertly hand craft your exclusive pieces to your individual requirements
- Return your bespoke made to order pieces to our IK Studio for quality checks
- Ship your exclusive made to order pieces to you once we’re happy that they meet all our quality standards